Privacy Policy

Effective Date: March 18, 2026  |  Last Updated: March 18, 2026

At Anthony's Coal Fired Pizza, we are deeply committed to protecting the privacy and security of our customers, website visitors, and all individuals who interact with our business. We understand that your personal information is valuable, and we take our responsibility to handle it with care very seriously. This Privacy Policy has been drafted in compliance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission (FTC) Act governing unfair or deceptive trade practices.

By accessing or using our website at anthonyscoalpizz.rest, submitting an order, creating an account, or otherwise engaging with our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

1. Who We Are

Anthony's Coal Fired Pizza is a food service business operating in the United States. We specialize in coal-fired pizza and related food and beverage offerings. For all privacy-related matters, inquiries, and requests, you may contact us using the following details:

If you have any questions about this Privacy Policy, how we handle your data, or wish to exercise any of your privacy rights, please do not hesitate to reach out to us at the contact information provided above.

2. Information We Collect

We collect various categories of personal information depending on how you interact with us. Below, we outline the specific types of data we may collect about you.

2.1 Personal Identification Information

When you create an account, place an order, make a reservation, sign up for our newsletter, participate in a promotion, or contact us directly, we may collect personal identification information, including but not limited to:

• Full name
• Email address
• Telephone number
• Mailing or delivery address
• Date of birth (when required for age verification purposes)
• Username and password for account access
• Profile preferences and dietary restrictions (when voluntarily provided)

2.2 Payment and Financial Information

When you make a purchase through our website or in-person at our locations, we may collect payment-related information, including:

• Credit card or debit card details (processed securely through third-party payment processors)
• Billing address
• Transaction history and order details
• Gift card or loyalty reward information

Please note that full payment card numbers are never stored directly on our servers. All payment processing is handled by PCI-DSS compliant third-party payment processors.

2.3 Usage and Behavioral Data

As you navigate through our website, we automatically collect certain usage and behavioral data, including:

• Pages visited and the order in which they were visited
• Links clicked and features used
• Time and duration of your visit
• Search terms used within our website
• Referring website or URL that directed you to our site
• Shopping cart activity and checkout behavior

2.4 Device and Technical Information

We automatically collect certain technical information about the device and browser you use to access our website:

• IP address
• Browser type and version
• Operating system and device type
• Screen resolution and display settings
• Language preferences
• Unique device identifiers
• Mobile device identifiers (IDFA, GAID)
• Cookie identifiers and session tokens

2.5 Location Data

With your consent, we may collect precise or approximate geolocation data when you use our website or mobile application. We use this information to display nearby restaurant locations, estimate delivery times, and provide location-relevant promotions and services.

2.6 Communications and Feedback

When you contact our customer service team, leave a review, respond to a survey, or communicate with us through any channel, we collect and retain the content of those communications, including:

• Email correspondence
• Customer service chat logs
• Survey responses and feedback forms
• Social media messages and comments directed to us
• Reviews and ratings you submit

2.7 Information from Third Parties

We may also receive personal information about you from third parties, including:

• Social media platforms when you log in or connect your account (e.g., Facebook, Google)
• Online ordering platforms and delivery partners
• Marketing partners and analytics providers
• Publicly available sources

3. How We Use Your Information

We use the personal information we collect for a variety of legitimate business purposes. Specifically, we use your information to:

3.1 Provide and Manage Our Services

• Process your online orders, in-store purchases, and reservations
• Create and manage your customer account
• Facilitate delivery or pickup of your orders
• Process payments and send transaction confirmations
• Manage our loyalty programs and reward redemptions
• Respond to your inquiries and provide customer support

3.2 Improve Our Products and Services

• Analyze website usage patterns and customer behavior to improve our website and mobile experience
• Understand customer preferences to improve our menu offerings and service quality
• Conduct internal research and business analytics
• Test new features and functionality
• Monitor and address technical issues and website performance

3.3 Marketing and Promotions

• Send you promotional emails, newsletters, and special offers (with your consent where required)
• Deliver targeted advertising based on your interests and browsing behavior
• Notify you about new menu items, seasonal specials, events, and promotions
• Conduct contests, sweepstakes, and promotional campaigns
• Personalize your experience on our website with relevant content and recommendations

You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in any marketing email we send you, or by contacting us directly at [email protected].

3.4 Legal Compliance and Safety

• Comply with applicable federal, state, and local laws and regulations
• Enforce our Terms of Service and other legal agreements
• Detect, investigate, and prevent fraudulent transactions, abuse, and other unauthorized activities
• Protect the rights, property, and safety of our business, employees, customers, and the public
• Respond to lawful requests from law enforcement and regulatory authorities

4. Cookies and Tracking Technologies

Our website uses cookies, web beacons, pixel tags, local storage objects, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content and advertising.

4.1 Types of Cookies We Use

You can manage your cookie preferences through your browser settings or through our cookie consent tool. Please note that disabling certain cookies may affect the functionality of our website. For more detailed information about our use of cookies, please refer to our Cookie Policy.

5. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for monetary compensation. However, we may share your information with trusted third parties under the following circumstances:

5.1 Service Providers and Business Partners

We engage reputable third-party service providers to assist us in delivering our services. These providers are only given access to the personal information they need to perform their specific functions and are contractually obligated to protect your data. Such service providers may include:

• Payment processors and fraud prevention services
• Food delivery and logistics partners
• Email marketing and communication platforms
• Website hosting, cloud computing, and IT services providers
• Customer relationship management (CRM) software providers
• Analytics and advertising technology companies
• Market research and survey platforms
• Legal, accounting, and professional advisory firms

5.2 Legal Requirements and Law Enforcement

We may disclose your personal information when we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, court order, or government regulation
• Respond to lawful requests from law enforcement or regulatory agencies
• Protect and defend our legal rights and interests
• Investigate or prevent suspected illegal activity, fraud, or security threats
• Protect the safety of our employees, customers, or the public

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of the transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

5.4 With Your Consent

We may share your personal information with additional third parties when you provide your explicit consent to do so, such as when participating in co-branded promotions or third-party loyalty programs.

5.5 Aggregate and Anonymized Data

We may share aggregated or de-identified information with third parties for research, marketing, analytics, or other business purposes. This information cannot reasonably be used to identify any individual person.

6. Data Security

The security of your personal information is a top priority for Anthony's Coal Fired Pizza. We implement a comprehensive range of technical, administrative, and physical security measures to protect your data against unauthorized access, disclosure, alteration, loss, or destruction.

6.1 Security Measures We Employ

• Encryption: We use industry-standard SSL/TLS encryption to protect data transmitted between your browser and our servers.
• Access Controls: Access to personal data is restricted to authorized employees and contractors who need it to perform their job functions.
• Password Security: Account passwords are stored using strong cryptographic hashing algorithms and are never stored in plain text.
• Payment Security: All payment transactions are processed through PCI-DSS compliant payment processors.
• Regular Security Audits: We conduct periodic security assessments and vulnerability testing of our systems.
• Incident Response: We maintain a data breach response plan and will notify affected individuals and relevant authorities as required by applicable law in the event of a security incident.
• Employee Training: Our employees receive regular training on data protection best practices and security protocols.

7. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information under applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) for California residents, as well as similar laws in other states.

7.1 Rights Available to All Users

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which it is used, and the categories of third parties with whom it is shared.
• Right to Correction: You have the right to request that we correct inaccurate or incomplete personal information we hold about you.
• Right to Deletion: You have the right to request that we delete the personal information we have collected from you, subject to certain legal exceptions (e.g., where retention is required to complete a transaction or comply with a legal obligation).
• Right to Opt Out of Marketing: You have the right to opt out of receiving marketing communications from us at any time.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights. You will not receive inferior service, higher prices, or any other penalty for making a privacy request.

7.2 Additional Rights for California Residents

If you are a resident of California, the CCPA/CPRA grants you the following additional rights:

• Right to Opt Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising purposes. To exercise this right, please contact us at [email protected].
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information to purposes specifically authorized by the CPRA.
• Right to Data Portability: You have the right to receive a copy of your personal information in a portable, machine-readable format.

7.3 How to Exercise Your Rights

To exercise any of your privacy rights, please submit a verifiable request to us by:

• Sending an email to: [email protected]
• Visiting our website at: anthonyscoalpizz.rest

We will respond to your verified request within 45 days of receipt. If we require additional time (up to 90 days total), we will notify you of the extension in writing. We may need to verify your identity before processing your request to ensure we do not disclose or delete information belonging to another person.

You may designate an authorized agent to submit requests on your behalf. The authorized agent must provide written authorization signed by you, and we may require verification of your identity directly.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention periods we apply are as follows:

Upon expiration of the applicable retention period, we securely delete or anonymize your personal information in accordance with our data destruction procedures.

9. Children's Privacy

Anthony's Coal Fired Pizza does not knowingly solicit, collect, or retain personal information from individuals under 18 years of age. Our website, online ordering system, and associated services are directed exclusively at adults. We do not design or target our digital services toward minors.

If we become aware that we have inadvertently collected personal information from a child under the age of 18 without verifiable parental consent, we will take prompt steps to delete such information from our records. If you believe that a child under 18 has provided us with personal information, please contact us immediately at [email protected].

Our practices are consistent with the requirements of the Children's Online Privacy Protection Act (COPPA) administered by the Federal Trade Commission (FTC).

10. International Data Transfers

Anthony's Coal Fired Pizza is a United States-based business, and all our primary data processing activities take place within the United States. Your personal information is collected, stored, and processed on servers located within the United States.

If you are accessing our website or services from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country of residence. By using our services, you consent to this transfer and processing of your personal information in the United States.

For any international data transfers that may occur in connection with our third-party service providers, we take appropriate measures to ensure that such transfers are made in compliance with applicable laws and with adequate protections in place for your personal information.

11. Third-Party Links and Social Media

Our website may contain links to third-party websites, social media platforms, and external services that are not operated or controlled by Anthony's Coal Fired Pizza. These links are provided for your convenience and informational purposes only. We have no control over the content, privacy practices, or data handling of these third-party sites and services.

We encourage you to review the privacy policies of any third-party websites or services you visit through links on our website. Our Privacy Policy applies only to information collected by Anthony's Coal Fired Pizza through our own website and services at anthonyscoalpizz.rest.

When you interact with our social media pages or profiles (e.g., on Instagram, Facebook, or X), the social media platform's own privacy policy and terms of service will govern the collection and use of your information by that platform.

12. Do Not Track Signals

Some web browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked across different websites. At this time, our website does not currently respond to DNT signals or similar mechanisms from browsers, as there is no industry-wide standard for how such signals should be interpreted and implemented. We will continue to monitor developments in this area and update our practices as appropriate.

California residents may also utilize the Global Privacy Control (GPC) browser signal to opt out of the sale or sharing of personal information. Where technically feasible, we will honor GPC signals in compliance with California law.

13. California-Specific Disclosures

This section supplements the information provided elsewhere in this Privacy Policy and applies specifically to residents of California. It is provided in accordance with the California Consumer Privacy Act (CCPA) of 2018, as amended by the California Privacy Rights Act (CPRA) of 2020 (effective January 1, 2023).

13.1 Categories of Personal Information Collected

In the preceding 12 months, we have collected the following categories of personal information as defined by the CCPA:

• Identifiers (name, email address, IP address, account credentials)
• Customer records information (billing and delivery address, payment information)
• Commercial information (purchase and order history, loyalty program data)
• Internet or other electronic network activity information (browsing history, cookie data)
• Geolocation data (approximate or precise location with consent)
• Inferences drawn from the above categories to create a consumer profile

13.2 Business or Commercial Purposes for Collection

We collect the above categories of personal information for the business and commercial purposes described in Section 3 of this Privacy Policy.

13.3 Categories of Third Parties with Whom Information Is Shared

We share personal information with service providers, business partners, payment processors, delivery partners, analytics providers, and marketing technology companies, as described in Section 5 of this Privacy Policy.

13.4 "Shine the Light" Law

Under California Civil Code Section 1798.83, California residents may request information regarding the disclosure of their personal information to third parties for direct marketing purposes during the preceding calendar year. To make such a request, please contact us at [email protected].

14. How to File a Complaint

If you believe that Anthony's Coal Fired Pizza has not complied with the terms of this Privacy Policy or applicable privacy laws, we encourage you to contact us first so that we may attempt to resolve your concern:

• Email: [email protected]
• Website: anthonyscoalpizz.rest

We will acknowledge your complaint promptly and work to investigate and resolve the issue in a fair and timely manner, typically within 30 days.

14.1 Regulatory Complaints

If you are not satisfied with our response, or if you believe your privacy rights have been violated, you may file a complaint with the relevant data protection or consumer protection authority:

• For California Residents – California Privacy Protection Agency (CPPA):
  The California Privacy Protection Agency enforces the CCPA/CPRA.
  Website: cppa.ca.gov
• For All U.S. Consumers – Federal Trade Commission (FTC):
  The FTC handles complaints about unfair or deceptive business practices, including privacy-related matters.
  Website: ftc.gov
  Complaint Center: reportfraud.ftc.gov
• For Residents of Other States:
  You may also contact your state's Attorney General office or applicable state consumer protection agency to report privacy concerns or file a formal complaint.

15. Changes to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes to this Privacy Policy, we will:

• Post the updated Privacy Policy on our website at anthonyscoalpizz.rest
• Update the "Last Updated" date at the top of this page
• Where required by law or where we deem it appropriate, notify you of material changes by email or through a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after the effective date of any updated Privacy Policy constitutes your acceptance of the revised policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, your personal information, or the exercise of your privacy rights, please contact us:

We are committed to working with you to resolve any privacy concerns in a respectful, transparent, and timely manner. Our team will do its best to respond to all privacy-related inquiries within 45 business days of receipt.

This Privacy Policy was last updated on March 18, 2026, and is effective as of that date.